Oracle Cloud Release 12

As we continue to work through post-upgrade steps for Oracle Cloud Release 12, you may experience performance or access issues.

Additional information on the upgrade, including Q&As, are posted on the University Controller’s website.

If you have questions about the upgrade, please contact the support team at finance_helpcenter@finance.rutgers.edu.

 

Known Issues

Issue

What We Are Doing

What You Need to Do

RESOLVED

Expense Reports: Users can access expense report screens in Oracle, but may not be able to change general ledger and/or Project detail entry fields.

 

We completed testing. This has been resolved.

 

You may resume entering and submitting expense reports.

RESOLVED

Projects Module: Projects data is accurate, but not displaying correctly in Oracle Transactional Business Intelligence (OTBI) under RU Saved Queries.

 

We completed testing. This has been resolved.

 

You may resume running OTBI Project queries.

RESOLVED

Financial Management: A security update may create a “Welcome” email prompting some users to change their password.

 

We completed testing. This has been resolved.

 

No action is required. Disregard the email.

RESOLVED

Financial Management: Some scheduled processes, such as Create Accounting, did not start to run automatically.

 

We have restarted scheduled processes, as needed. We will continue to monitor these processes.

 

No action is required.

UPDATED

Projects Module: Parameters are not working for BI reports RU PJ 013, RU PJ 015 and RU PJ 060.

 

We have identified the root cause and are implementing a solution. We will notify you when this has been resolved.

 

Option 1: Modify the first parameter for each report – Business Unit (013), Award (015), or Project Manager (060) – then you can modify other parameters as necessary.

 

Option 2: Refer to Oracle screens for Project revenue and cost data.

UPDATED
Projects Module
: The ADF Desktop Integration (ADFdi) template used in the Projects module and General Ledger module does not function correctly for the Capture Costs functions (formerly Create Non-Labor Expenditure Batch) in the Manage Project Costs (formerly Manage Expenditure Items) module.

 

We are working with Oracle on a solution. We will notify you when this has been resolved.

 

Follow the instructions on how to install version 4.5 of the ADFdi add-in, which are posted on the Controller’s website.

 

We expect to have this resolved in November 2017.

UPDATED
Projects Module
: When exporting transactions from Manage Projects Costs, Contracts, or Awards into Excel, columns with a dollar value now also have “USD” at the end.

 

We are working with Oracle on a solution. We will notify you when this has been resolved.

 

Follow the instructions included in the Oracle Cloud Release 12 guide, which is posted on the Controller’s website.

NEW
Financial Management
: When users export journal entry lines the Account column has “SegmentValueDescription” appended to end of the code combination.

 

We are working with Oracle on a solution. We will notify you when this has been resolved.

 

Use Excel functionality to find and delete the “SegmentValueDescription” text from the spreadsheet.

NEW
Financial Management
: The notifications icon (bell) displays an incorrect number of tasks that require action.

 

We are working with Oracle on a solution. We will notify you when this has been resolved.

 

Click the notifications icon, then click “More details” to see how many tasks require action.

Project Requisitions: Budgetary controls for Projects is not allowing over-spending on the budgeted Project amount.

We are testing a solution for this issue. We will notify you when this has been resolved.

No action is required. You may not be able to complete the requisition in RU Marketplace if it exceeds the Project budget.

Expense Reports: The upgrade created an “Action Required” notification in the system on some expense reports that have been processed already.

We are testing a solution for this issue. We will notify you when this has been resolved.

No action is required. Disregard the system notification if the expense report has been processed already.

Expense Reports: The upgrade created an email notification regarding a payment being made against a canceled travel advance.

We are working with Oracle on a solution. We will notify you when this has been resolved.

No action is required. Disregard the system notification.

Financial Management: Some users have reported they do not have access to the Projects “Capture Cost” functionality.

We are investigating this issue. We will notify you when this has been resolved.

No action is required.