Managing Duplicate Payments, and Invoice Processing

May 5, 2017

Accounts Payable recently completed a one-time upload of invoices for non-converted and closed purchase orders into the financial management system (Oracle). The invoices and payments were processed in the financial management system, and were not linked to a purchase order. This means payment information is not available in RU Marketplace.

If you do not have access to the Financial Management system and have questions, please contact the Procurement Help Desk at procurement_helpcenter@finance.rutgers.edu or (848) 932-4375.

If you identify a duplicate payment, please send an email titled, “Duplicate Payment” to Accounts Payable at accountspayable@finance.rutgers.edu, and provide the following information:

  • Invoice number(s)
  • Brief explanation of why the payment appears to be a duplicate

Resuming Normal Business Operations for Invoice Processing
With the completion of this one-time invoice upload, Accounts Payable has resumed normal business operations for invoice processing.

Invoices that are submitted with incorrect or incomplete purchase order details will not be accepted for payment.